We are fortunate to have an enthusiastic and professional team with long experience in tour production and customer service. As part of Haman Group, our presence in the tourism industry dates back to 1964, and our background from Authentic Scandinavia allows us to know what travellers are looking for.
Our travels experts are passionate about their destination, and have either lived there for many years or are natives. Thus, enabling us to help you build your dream vacation.
With a conscientious and sustainable focus, we aspire to be Europe’s most reliable and innovative travel provider. We will achieve this by simultaneously working on the three P principle:
People: To ensure that our operations benefit the community in which it conducts business as well as the company's employees.
Planet: To select and create travel experiences that do not have any negative impact on our ecosystem.
Profit: To create employment, generating innovation, paying taxes, wealth creation, and support local travel enterprises by developing a stable year-round revenue stream.
Sustainability is at the heart of what we do and we are proud to have been honored with the Travelife Partner award, which acknowledges our ongoing commitment to sustainability and Corporate Social Responsibility. This award serves as a testament to our dedication to these values and brings us closer to becoming Travelife certified.
If you have any questions, comments, or feedback about our Sustainability Policy, please do not hesitate to contact us.
Authentic Europe is a member of the Norwegian Travel Guarantee Fund. If the travel services you have booked are not delivered due to the unlikely event of Authentic Europe’s insolvency, you can contact the Norwegian Travel Guarantee Fund to receive a refund for services booked through us.
From the first contact until you return home from your trip, our dedicated team of travel specialists have you, our customer, in focus. We love to give travel advice and to make sure you have answers to all your questions before, during and after your trip. We always reply to enquiries the same day during office hours. Outside of office hours, we are available 24/7 through our Haman Group emergency phone.
We love to hear about our customers’ travel experiences! Your feedback is and has always been, our best source of improvement. In addition, we get the opportunity to take part in our travellers’ adventures. As a reference please see what customers say about us and our sister company Authentic Scandinavia on TripAdvisor and Google.
Our website is designed for easy usage, to create and book your dream holiday. You are welcome to contact us should you wish to talk to one of our travel specialists. It is secure and holds an https:// security certificate, ensuring that your personal information is safe. We also offer secure online credit card payment by VISA and MasterCard.
We offer a wide selection of tours with flexible start locations and itineraries. You have a choice of different hotel categories and can easily add experiences, extra nights or combine various tours.
We always provide our travellers with a detailed travel itinerary, including information on how to get from the airport to your hotel, from your hotel to the train station, ferry terminal etc. We also provide exact details on how to change from one transport to the other during your trip (from train to boat to bus etc.). Thus, ensuring you a hassle-free vacation.
Trude joined the Haman Group in 2005, and has built up Authentic Scandinavia since the very beginning in 2008. She is now happy to share her time between Authentic Europe and Authentic Scandinavia.
Swedish born with many years in the travel industry, she has lived in UK, Switzerland & Spain. Lis has been with Authentic Europe from the start and is responsible for product development.
Emmanuel is native French and responsible for our tours to France. He has been living in Norway since 2014 and loves to explore the world on his bicycle. Emmanuel joined the Authentic Europe team in 2019.
As the CEO of the Haman Group Anette’s days are not your typical 9-5 job but she very much enjoys it! Anette is the one who made the dream of Authentic Scandinavia/Europe possible.
Orijana is born in Bosnia and Herzegovina but came to Norway in 1994. She has been in charge of Authentic Scandinavia's accounts since 2011. In 2013 she became the Chief Accountant of Haman Group.
After developing a fascination for Scandinavia, Natacha, originally from Switzerland, relocated to Oslo in November 2019. Her love for travelling, reading, and all things creative keeps her inspired and engaged.