Book with confidence with our flexible cancellation policy.

Why book with us

Travel created by locals

We are fortunate to have an enthusiastic and professional team with long experience in tour production and customer service. As part of Haman Group, our presence in the tourism industry dates back to 1964, and our background from Authentic Scandinavia allows us to know what travellers are looking for. Our travels experts are passionate about their destination, and have either lived there for many years or are natives. Thus, enabling us to help you build your dream vacation.  

Maximum creditworthiness

Our owner company Haman Group holds a AAA credit rating for your security.

Customer protection

Authentic Europe is a member of the Norwegian Travel Guarantee Fund. If the travel services you have booked are not delivered due to the unlikely event of Authentic Europe’s insolvency, you can contact the Norwegian Travel Guarantee Fund to receive a refund for services booked through us.

Customer service in focus

From the first contact until you return home from your trip, our dedicated team of travel specialists have you, our customer, in focus. We love to give travel advice and to make sure you have answers to all your questions before, during and after your trip.

We always reply to enquiries the same day during office hours. Outside of office hours, we are available 24/7 through our Haman Group emergency phone.

Great reviews

We love to hear about our customers’ travel experiences! Your feedback is and has always been, our best source of improvement. In addition, we get the opportunity to take part in our travellers’ adventures.

As a brand new addition to the Haman Group please rest assured that we operate according to the standards set by our owners. As a reference please see what customers have to say about our sister company Authentic Scandinavia on TripAdvisor and Facebook.

Safe and easy online booking

Our website is designed for easy usage, to create and book your dream holiday. You are welcome to contact us should you wish to talk to one of our travel specialists. 

It is secure and holds an https:// security certificate, ensuring that your personal information is safe. We also offer secure online credit card payment by VISA and MasterCard. 

Flexible itineraries

We offer a wide selection of tours with flexible start locations and itineraries. You have a choice of different hotel categories and can easily add experiences, extra nights or combine various tours.

Detailed itinerary

We always provide our travellers with a detailed travel itinerary, including information on how to get from the airport to your hotel, from your hotel to the train station, ferry terminal etc. We also provide exact details on how to change from one transport to the other during your trip (from train to boat to bus etc.). Thus, ensuring you a hassle-free vacation.

 

→ Explore our selection of independent and escorted tours

 

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Team

Trude Sivertsen - Director of Sales and Operation

Trude joined the Haman Group in 2005, and has built up Authentic Scandinavia since the very beginning in 2008. She is now happy to share her time between Authentic Europe and Authentic Scandinavia.  

Lisbeth Wahl - Product Manager UK & Ireland

Swedish born with many years behind her in the travel industry. She has been with Authentic Europe from the beginning and is responsible for the UK & Ireland programmes having spent 25 years living in England.

Emmanuel Lefèvre - Product Manager France

Emmanuel is native French and responsible for our tours to France. He has been living in Norway since 2014 and loves to explore the world on his bicycle. Emmanuel joined the Authentic Europe team in 2019.

Zsofia Muranyi - Digital Marketing Manager

Zsofia is from Hungary and she joined the Authentic team in 2017. She is passionate about digital marketing and is eager to make Authentic Europe known to a wider audience. 

Anette Karlsson - CEO of Haman Group

As the CEO of the Haman Group Anette’s days are not your typical 9-5 job but she very much enjoys it! Anette is the one who made the dream of Authentic Scandinavia/Europe possible.

Orijana Biberovic - CFO of Haman Group

Orijana is born in Bosnia and Herzegovina but came to Norway in 1994. She has been in charge of Authentic Scandinavia's accounts since 2011. In 2013 she became the Chief Accountant of Haman Group.